Repairs / Adjustments
If we have to remake a piece (this applies usually to one-of-kind pieces) then there is a charge for the cost of restringing. The cost for a bracelet is $10 for single strands, $20 for double strands, and $30 for triple strands. For additional lengths or custom orders, please direct all questions to firstname.lastname@example.org or call the studio, 404-348-4961.
All repairs and adjustments require a Repair/Adjustment form. Please print form, fill out and include in the package when sending back merchandise.
Repairs should be shipped to:
821 Valley Drive
Canton Georgia 30114.
Once we receive the repair, we will determine the cause and course of action and contact the sender. If we have to send the piece to our silversmith for repair, it will be 4-6 weeks before we can return it.